Literature about West Virginia Relay services

West Virginia Relay Flyer
Relay Conference Captioning Flyer
Relay Conference Captioning Brochure

Standard User Flyer
Hearing Carry-Over (HCO) Flyer

TTY User Flyer
TeleBraille Relay Flyer
Voice Carry-Over (VCO) Flyer

Telephonic Communication Device Loan Program

West Virginia Commission for the Deaf and Hard of Hearing’s Telephonic Communication Device Loan Program offers equipment for West Virginia residents with qualifying disabilities that interfere with the use of the telephone. Individuals who are experiencing difficulty using their current telephone equipment are encouraged to apply to receive assistive equipment through the Loan Program.

The loan program provides a wide range of equipment.

Some examples of the equipment include:

  • Amplified telephones
  • TTYs
  • Low-vision amplified telephones
  • Low-vision TTYs

Visit the Telephonic Communication Device Loan Program website for more information

Public Service Commission of West Virginia

The Public Service Commission of West Virginia (PSC WVA) represents the public interest in utility regulation by balancing the concerns of the using and consuming public, the financial integrity of public utilities, and the economic development of West Virginia.

West Virginia Relay is now administered and overviewed by the PSC WVA

Visit Public Service Commission of West Virginia website.

Americans with Disabilities Act (ADA)

The Americans with Disabilities Act of 1990 has a significant impact on people who are Deaf, Hard of Hearing, DeafBlind or those with a Speech Disability in ensuring them equal telephone access. Below are relevant links pertaining to the provision of Telecommunications Relay Service and the strict requirements of confidentiality when making or receiving Relay or CapTel calls: